Services
BME Services offers a variety of services to assist your business office with the resource consuming task of collecting your A/R. You can trust that BME will be a worthy business partner regardless of what services are provided by our agency. There are no upfront provider costs for our services and our fee is on a contingency basis where the provider is only charged when money is received.
Patient Account Collections
Primarily utilized for open patient accounts after 90 days from date of service. Some of the professional collection activities performed are predictive dialing, automated notice sequences, credit reporting, NCOA scrubs, electronic skip tracing and litigation which is preauthorized by the client.
Early Out - Self-Pay
Accounts coded as self-pay are assigned shortly after services are rendered and are pursued by our precollection department. Our agency resolves these accounts with efforts similar to a provider's business office. We send billing statements and contact the patient by phone to secure payment as well as bill insurance when it is determined that coverage exists.
Early Out - Insurance Claim Follow Up
Generally used by providers after they have filed an insurance claim, our precollection department follows up with the insurance companies to bring the matter to a final conclusion by securing payment or verifying patient responsibility.
Early Out - Clean Out
This service is usually provided in a situation where a provider has changed billing services or when a provider closes a practice. The remaining provider A/R is assigned for billing and collection follow up.
All Services Include:
- Client Web Access to Account Information, Reports and Account Assignment Downloads
- Experienced Healthcare Collectors
- Avaya Call Center Technology
- Internal Agency Call Recording for Quality Assurance and Compliance
- Collector Queue Account Priority Scoring
- Electronic Insurance Eligibility Verification and Claims Submission
- System Wide Matching of Guarantor Information
- Electronic Skip Tracing and Asset Search Downloads
- NCOA - USPS National Change of Address Scrubs
- Automatic Data Transmissions to Three Major Credit Reporting Agencies
- Electronic Chapter 13 Bankruptcy Filings
- Credit Card Processing and Check by Phone
- Online Patient Payment Options
- Accident Case Attorney Liens and Estate Filings
- Full Service Legal Department